Background
The travel and tourism industry has seen a significant shift over the past 20 years. Gone are the days of going on pre designed tours with tour operator guides. Instead, the world has seen numerous DIY options come onto the scene, such as Expedia, Hotels.com, Booking.com, Kayak, and others. Emirates Vacations has a unique platform to capitalize on changing consumer behaviors. Currently, Emirates Vacations offers vacation packages to selected international destinations around the world. It mostly offers packages consisting of a hotel, airfare, and ground transportation. They also book tours and excursions, for example, a Dubai city tour or a safari in Kenya.